Shipping policy

# Shipping Policy


Thank you for shopping with us at Vantara.  

We are committed to delivering your order safely and as quickly as possible.


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## Processing Time


All orders are processed within **1–5 business days** after payment confirmation.


Please note:

- Orders are not shipped or delivered on weekends or holidays.

- During high-demand periods, processing times may be slightly delayed.


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## Shipping Time


Estimated delivery times:


### India

- Standard Shipping: **4–8 business days**


### International

- Standard International Shipping: **7–21 business days**


Delivery times may vary depending on your location, customs processing, and courier delays.


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## Shipping Charges


Shipping costs are calculated at checkout based on your location and order size.


We may occasionally offer:

- Free shipping promotions

- Discounted shipping during special sales


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## Order Tracking


Once your order has been shipped, you will receive a tracking number via email or SMS.


Tracking information may take 24–48 hours to update.


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## Delayed or Lost Packages


If your package is delayed, please allow additional time for the courier to complete delivery.


If your order appears lost or has not arrived within the estimated timeframe, contact us at:


**Email:** support@vantara.art


We will do our best to assist you.


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## Incorrect Address


Please ensure your shipping address is correct before placing your order.


We are not responsible for orders shipped to incorrectly entered addresses.


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## Customs & Duties


International customers may be responsible for customs fees, taxes, or import duties charged by their country.


These charges are not included in our product or shipping prices.


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## Damaged Items


If your order arrives damaged, please contact us within **48 hours** of delivery with:

- Your order number

- Photos of the damaged item


We will help resolve the issue as quickly as possible.


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## Contact Us


If you have any questions about shipping, feel free to contact us:


📧 support@vantara.art


Thank you for supporting Vantara.